News, analysis & resources
Santander employs IBM for employee digital boost
Say hello, wave good-bye

IBM’s MobileFirst for iOS apps will be used by Santander as the bank looks to revamp its digital banking services and help its employees work better.

Three US FIs in tech revamps
ISDA says Dodd-Frank reforms should be tweaked

Credit Union of Southern California, Brazosport Teachers Federal Credit Union and Rosedale Federal Savings & Loan Association are undergoing tech modernisation.

Hiccup for HSBC online banking

HSBC’s online banking went down for several hours today (27 February) – with its business customers particularly affected.

Visa unveils European payments innovation initiative

Visa has expanded its “Everywhere Initiative” innovation programme into Europe as it looks for the “next big thing” in payments.

Banking Technology Magazine
Banking Technology February 2017 issue out now
Banking Technology February 2017

The latest edition of our flagship magazine – Banking Technology – is out now, packed with news, analysis and insights, case studies, research and expert commentary.

Industry Comment
Mobile: the banking industry’s biggest ultimatum

An app is no longer a “nice to have”. As consumers expect businesses to engage with them at the right time, in the right manner, and over the right channel, a bank’s mobile app will be a crucial first point of contact for many customers. But it’s important to remember that an app by itself is not some wonder-cure that will instantly give a financial organisation perfectly satisfied customers.

Need for human connection in digital banking
Human connection. Illustration by James R Eads

Technology may rule the world, but human connection is still king.

How to make a success out of blockchain

There is pressure for CEOs to decide how distributed ledger technology (DLT) fits into their business strategy. Regulators also recognise that blockchain could advance their own processes. So what is all the excitement about? Blockchain is an exciting innovation but the technology has flaws…

Mobile money: the state of play

With mobile money technology widely available, and so many citizens having access to a mobile phone, how many are actually banking in this way? What are the benefits available to them when using mobile money? And what does the future hold for this fintech innovation?

FCA: experimenting in the sandbox

2017 looks set to be the year in which a number of different jurisdictions vie to become the natural home of the financial technology sector. To help ensure that London remains fintech-friendly, the Financial Conduct Authority (FCA) has created the “regulatory sandbox”.