Standard Chartered Bank, has opened a Global Collective Intelligence and Command Centre at Technology Park Malaysia, which aims to develop new technology to improve banking services. The centre is staffed with software engineers, operations specialists and service partners, co-located in a 33,000 square feet fully-digitised and secured environment.

“Defining and implementing our digital aspiration is a key strategic focus for Standard Chartered and the Bank’s new global collective intelligence and command centre reflects our continued progress on this front,” said Michael Gorriz, chief information officer at Standard Chartered. “This facility will deploy the latest technologies and experts to provide the Bank and our clients with reliable and secure banking services. In this digital age, it is crucial that the Bank continues to be a pioneer in bringing in new capabilities to better serve our clients’ needs. This year, we have invested USD10 million in this facility which will significantly increase the Bank’s situational awareness and response capability. We have deployed the latest technologies for monitoring and analytics which will increase the efficiency and security of banking services.”

The new facility is a part of Standard Chartered Scope International – the Bank’s purpose-built technology and operations hub providing dedicated software and systems development, IT support services, banking operations and customer care capabilities to businesses in Asia, Africa and the Middle East.