Biometrics for NatWest

Biometrics for NatWest

UK-based high street bank NatWest (part of the RBS group) has trialled the BioCatch behavioural biometrics technology for business customers and is planning to pilot the solution for retail clients next year.

Another bank of the RBS group, Coutts, has also trialled BioCatch for its private banking clients.

The system creates a “unique user profile” by capturing 500+ points of behaviour such as hand-eye coordination, pressure, hand tremors, navigation, scrolling and other finger movements. It detects anomalies in behaviour throughout the entire session via continuous authentication, according to BioCatch. The system can also recognise automated BOTs, RATS, malware and other malicious account takeover attacks.

Simon McNamara, chief administrative officer of NatWest says the technology supplied by BioCatch “has played a crucial role” in strengthening the bank’s security systems and protecting customers from fraud.

He adds that it has also saved the bank material losses. Over the last few months, BioCatch detected fraudulent attempts to transfer funds, identified remote access Trojans during online sessions, and identified fraud attempts occurring across online and mobile.