Lloyds is working with Microsoft to test biometric authentication for customers logging into their Lloyds, Halifax and Bank of Scotland internet banking sites.

The three organisations will use Windows Hello to get access to Windows 10 devices using a fingerprint or facial recognition. Devices will recognise the user, “rather than having to remember an assortment of letters and numbers that are forgotten or could be guessed”.

Gill Wylie, COO, group digital and transformation, Lloyds, says it is the “first banking organisation in the UK” to work with Microsoft on Windows Hello.

Lloyds says special hardware and software binds the device to the user and creates a data representation of a face, not an image – therefore preventing access via an impersonator using a photograph.

The cameras on Windows 10 devices use infrared technology to identify faces, so customers can be recognised in a variety of lighting conditions. The data is stored locally on the device and shared with no one but the user.

Lloyds will be running a pilot in the second half of the year to test the Windows Hello functionality with Windows 10 users accessing their bank accounts online.

Windows 10 users can opt in or out of using Windows Hello. Online banking passwords can still be used if desired.

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techno