Amex travels right to SunTec billing system

Amex travels right to SunTec billing system

American Express Global Business Travel (GBT) has opted for SunTec’s Xelerate billing system for its corporate clients.

According to SunTec, its platform can onboard new geographic regions and “weaves data locked in various legacy and modern billing systems” to create relevant offers for American Express GBT’s corporate clients.

Michael Konstas, VP of billing strategy at American Express GBT, says it chose the platform as it has the “ability to bring together all types of data from systems of engagement and record” – and “global standardisation of our capabilities is a key GBT objective that helps us provide a seamless experience to our clients’ travel managers”.

SunTec also cites research by the Global Business Travel Association (GBTA), which says there were more than 500 million trips made in the US this year. Corporate travellers will use payment apps outside of work, and SunTec says “thus they expect corporate services to be real-time and contextually relevant”.

SunTec and Xelerate: fact file

Xelerate is a new revenue management platform brought to market a couple of years ago.

The vendor says it is a Java-based offering, cloud-ready, incorporates real-time “big data” analytics and is database independent.

It has come to replace the vendor’s older product, Transaction Business Management System (TBMS), which is no longer marketed.

Customers include:

  • ABSA Bank
  • American Express
  • Charles Schwab
  • Commerzbank
  • DBS Bank
  • HBOS
  • HSBC Trinkaus
  • ING
  • Lloyds
  • Mashreq Bank
  • Maybank
  • Nordea
  • Oversea-Chinese Banking Corporation (OCBC)
  • RBS
  • Standard Bank
  • United Overseas Bank (UOB)
  • Visa Europe