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02 October 2009 Company Announcements
Keynote UK Banking Performance Index for 20th - 26th September 2009
The Keynote UK Banking Performance Index shows the average response times and success rates for downloading the homepage of top UK banks for the week of 20th - 26th September.
Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||||
Rank | Target | Seconds | Previous rank | Rank | Target | % | Previous rank | |||
1 | Intelligent Finance | 0.36 | 1 | 1 | Abbey National | 100.00 | 1 | |||
2 | Halifax | 0.57 | 2 | 1 | Barclays | 100.00 | 1 | |||
3 | Abbey National | 0.64 | 3 | 1 | Egg | 100.00 | 1 | |||
4 | Barclays | 0.69 | 4 | 1 | Halifax | 100.00 | 1 | |||
5 | Egg | 0.85 | 5 | 1 | HSBC Bank | 100.00 | 1 | |||
6 | RBS | 0.97 | 6 | 1 | Lloyds TSB | 100.00 | 1 | |||
7 | Cahoot | 1.01 | 8 | 1 | Nationwide | 100.00 | 14 | |||
8 | NatWest | 1.02 | 7 | 1 | NatWest | 100.00 | 1 | |||
| Banking Index UK | 1.33 |
| 1 | Smile | 100.00 | 1 | |||
9 | First Direct | 1.75 | 9 | 1 | Co-operative bank | 100.00 | 1 | |||
10 | HSBC Bank | 1.93 | 10 | 1 | First Direct | 100.00 | 1 | |||
11 | Nationwide | 1.94 | 11 | 1 | Intelligent Finance | 100.00 | 1 | |||
12 | Co-operative bank | 2.67 | 12 | 1 | RBS | 100.00 | 1 | |||
13 | Smile | 3.12 | 14 |
| Banking Index UK | 99.87 |
| |||
14 | Bank of Scotland | 3.30 | 13 | 14 | Cahoot | 99.69 | 1 | |||
15 | Lloyds TSB | 4.82 | 15 | 15 | Bank of Scotland | 98.44 | 15 | |||
Note | ||||||||||
Response Time is the average time in seconds it took to download the Web site | ||||||||||
Success Rate is the percentage of times the Web site successfully downloaded the complete content | ||||||||||
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