30 October 2009 Company Announcements

Rank by Speed (seconds)

Rank by Success Rate (percentage)

Rank

Target

Seconds

Previous rank

Rank

Target

%

Previous rank

 1

Intelligent Finance

0.37

 1

 1

Abbey National

100.00

 1

 2

Halifax

0.50

 2

 1

Barclays

100.00

 1

 3

Abbey National

0.70

 3

 1

Cahoot

100.00

 1

 4

Barclays

0.80

 4

 1

Halifax

100.00

 1

 5

Egg

0.87

 5

 1

HSBC Bank

100.00

 1

 6

RBS

1.01

 8

 1

Lloyds TSB

100.00

 1

 7

NatWest

1.03

 6

 1

NatWest

100.00

 1

 8

Cahoot

1.08

 7

 1

Smile

100.00

 1

Banking Index UK

1.32

 1

Co-operative bank

100.00

 1

 9

First Direct

1.74

 9

 1

First Direct

100.00

 1

 10

HSBC Bank

1.96

 10

 1

Intelligent Finance

100.00

 1

 11

Co-operative bank

1.97

 12

Banking Index UK

99.83

 12

Nationwide

2.32

 11

 12

Egg

99.69

 1

 13

Smile

2.81

 13

 13

Nationwide

99.38

 1

 14

Bank of Scotland

3.34

 14

 14

RBS

99.37

 14

 15

Lloyds TSB

4.80

 15

 15

Bank of Scotland

99.06

 15

Note

Response Time is the average time in seconds it took to download the Web site

Success Rate is the percentage of times the Web site successfully downloaded the complete content