29 January 2010 Company Announcements

Rank by Speed (seconds)

Rank by Success Rate (percentage)

Rank

Target

Seconds

Previous rank

Rank

Target

%

Previous rank

 1

Intelligent Finance

0.40

 1

 1

Abbey National

100.00

 1

 2

Halifax

0.55

 2

 1

Barclays

100.00

 1

 3

Abbey National

0.59

 3

 1

Halifax

100.00

 1

 4

Barclays

0.73

 5

 1

HSBC Bank

100.00

 14

 5

Egg

0.74

 4

 1

Lloyds TSB

100.00

 1

 6

RBS

1.09

 7

 1

First Direct

100.00

 1

 7

Cahoot

1.17

 6

 1

Intelligent Finance

100.00

 1

 8

NatWest

1.23

 8

Banking Index UK

99.75

Banking Index UK

1.32

 8

Cahoot

99.70

 1

 9

Co-operative bank

1.67

 12

 9

Nationwide

99.69

 15

 9

First Direct

1.67

 9

 9

Egg

99.69

 1

 11

HSBC Bank

1.82

 10

 9

NatWest

99.69

 13

 12

Nationwide

2.41

 11

 9

RBS

99.69

 12

 13

Bank of Scotland

3.08

 14

 9

Bank of Scotland

99.69

 1

 14

Smile

3.28

 13

 14

Co-operative bank

99.38

 1

 15

Lloyds TSB

4.74

 15

 15

Smile

98.80

 1

Note

Response Time is the average time in seconds it took to download the Web site

Success Rate is the percentage of times the Web site successfully downloaded the complete content