HSBC protects online banking with new security software

HSBC has introduced ‘Rapport' a new piece of software to protect its customers.

HSBC is recommending its customers download Rapport, the new security software. Available from HSBC's personal internet banking site, it is free of charge and simple to install, working with both PCs and Macs.  The software protects customer data and prevents fraudulent activity by locking down browsers to prevent unauthorised access to web pages and to the confidential information that flows through the browsers.

 The new software is not designed to replace customers' antivirus or firewall packages, but to act in conjunction with them and protect the customer's browser against financial malware attacks and fraudulent phishing websites.

As Nick Staib, HSBC's digital security manager commented: "Download rates have surpassed our most optimistic expectations. I am delighted that so many customers share our interest in keeping personal and banking details safe." He added: "Rapport is software that I use myself and I am happy recommending to friends".

February 2012

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