Johnson Bank, part of the Johnson Financial Group, is moving all trust and custody billing for its Trust and Investment Management Division onto the Advantage Fee platform from Fiserv. Using the Fiserv system will give  Johnson Bank one central point to automatically calculate, adjust and debit fees for multiple accounts, allowing it to collect revenues much faster - sometimes in less than a day.

Fiserv worked with Johnson Bank to develop a custom Advantage Fee package which supports its multi-custodian and multi-platform environment. Using Advantage Fee, Johnson Bank should now be able to automatically debit fees for one trust or custody account from another, accelerating the collection of revenue. With all fee activity on a single platform, Johnson Bank will be able to prorate fees for mutual custody and trust customers automatically. Prior to Advantage Fee, fees were processed on two separate billing systems with no interoperability, making reporting and debiting for mutual clients costly and inefficient.

"Fiserv knows how much we value our client relationships because they took the time to understand our business needs," said Brian Lucareli, senior vice president, director of Wealth Advisory Services, Johnson Bank. "The Advantage Fee platform delivers the interoperability between billing processes that we need and has the scalability to support the rapid growth of our Trust and Investment Management Division. By developing and helping us implement the solution to its fullest potential, Fiserv has proven to be a strategic partner, not just another vendor."