The Keynote UK Banking Performance Index shows the average response times and success rates for downloading the homepage of top UK banks for the week 7th - 13th March.
Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||||
Rank | Target | Seconds | Previous rank | Rank | Target | % | Previous rank | |||
1 | Intelligent Finance | 0.38 | 1 | 1 | Santander | 100.00 | 1 | |||
2 | Halifax | 0.53 | 2 | 1 | Cahoot | 100.00 | 1 | |||
2 | Santander | 0.53 | 3 | 1 | Egg | 100.00 | 13 | |||
4 | Egg | 0.71 | 4 | 1 | Halifax | 100.00 | 1 | |||
5 | Co-operative bank | 1.08 | 6 | 1 | HSBC Bank | 100.00 | 1 | |||
6 | Cahoot | 1.10 | 5 | 1 | Nationwide | 100.00 | 1 | |||
7 | RBS | 1.14 | 13 | 1 | NatWest | 100.00 | 15 | |||
Banking Index UK | 1.30 | 1 | Smile | 100.00 | 1 | |||||
8 | NatWest | 1.33 | 10 | 1 | Bank of Scotland | 100.00 | 1 | |||
9 | First Direct | 1.59 | 7 | 1 | Co-operative bank | 100.00 | 1 | |||
10 | Nationwide | 1.66 | 11 | 1 | First Direct | 100.00 | 1 | |||
11 | Barclays | 1.70 | 8 | 1 | Intelligent Finance | 100.00 | 1 | |||
12 | HSBC Bank | 1.92 | 9 | 1 | RBS | 99.92 | 14 | |||
13 | Smile | 2.36 | 12 |
| Banking Index UK | 99.40 |
| |||
14 | Bank of Scotland | 3.53 | 14 | 14 | Lloyds TSB | 99.10 | 1 | |||
15 | Lloyds TSB | 5.04 | 15 | 15 | Barclays | 98.80 | 1 | |||
Note | ||||||||||
Response Time is the average time in seconds it took to download the Web site | ||||||||||
Success Rate is the percentage of times the Web site successfully downloaded the complete content | ||||||||||
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