Keynote UK Banking Performance Index 16th - 22nd May

The Keynote UK Banking Performance Index shows the average response times and success rates for downloading the homepage of top UK banks for 16th - 22nd May.

          

Rank by Speed (seconds)

 

Rank by Success Rate (percentage)

 

Rank

Target

Seconds

Previous rank

 

Rank

Target

%

Previous rank

 

 1

Intelligent Finance

0.37

 1

 

 1

Santander

100.00

 1

 

 2

Halifax

0.54

 2

 

 1

Cahoot

100.00

 1

 

 3

Santander

0.70

 3

 

 1

Egg

100.00

 1

 

 4

Egg

0.70

 4

 

 1

Halifax

100.00

 1

 

 5

RBS

1.01

 5

 

 1

HSBC Bank

100.00

 1

 

 6

Co-operative bank

1.06

 6

 

 1

Lloyds TSB

100.00

 1

 

 7

Cahoot

1.23

 7

 

 1

Nationwide

100.00

 14

 

 8

First Direct

1.27

 10

 

 1

NatWest

100.00

 1

 

 

Banking Index UK

1.31

 

 

 1

Smile

100.00

 1

 

 9

NatWest

1.47

 8

 

 1

Bank of Scotland

100.00

 1

 

 10

Barclays

1.68

 12

 

 1

First Direct

100.00

 1

 

 11

Nationwide

1.74

 9

 

 1

Intelligent Finance

100.00

 1

 

 12

HSBC Bank

1.94

 11

 

 1

RBS

100.00

 1

 

 13

Smile

2.55

 13

 

 

Banking Index UK

99.86

 

 

 14

Bank of Scotland

3.35

 14

 

 14

Co-operative bank

99.71

 13

 

 15

Lloyds TSB

5.07

 15

 

 15

Barclays

98.19

 15

 
          

Note

         

Response Time is the average time in seconds it took to download the Web site

 

Success Rate is the percentage of times the Web site successfully downloaded the complete content

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