The Keynote UK Banking Performance Index shows the average response times and success rates for downloading the homepage of top UK banks for the week 23rd - 29th May.
Rank by Speed (seconds) | Rank by Success Rate (percentage) | |||||||||
Rank | Target | Seconds | Previous rank | Rank | Target | % | Previous rank | |||
1 | Intelligent Finance | 0.37 | 1 | 1 | Santander | 100.00 | 1 | |||
2 | Halifax | 0.52 | 2 | 1 | Barclays | 100.00 | 15 | |||
3 | Egg | 0.66 | 4 | 1 | Egg | 100.00 | 1 | |||
4 | Santander | 0.71 | 3 | 1 | Halifax | 100.00 | 1 | |||
5 | RBS | 1.01 | 5 | 1 | LloydsTSB | 100.00 | 1 | |||
6 | Co-operative bank | 1.13 | 6 | 1 | Nationwide | 100.00 | 1 | |||
7 | First Direct | 1.20 | 8 | 1 | Smile | 100.00 | 1 | |||
| Banking Index UK | 1.36 |
| 1 | Co-operative bank | 100.00 | 14 | |||
8 | NatWest | 1.42 | 9 | 1 | First Direct | 100.00 | 1 | |||
9 | Cahoot | 1.48 | 7 | 1 | Intelligent Finance | 100.00 | 1 | |||
10 | Barclays | 2.01 | 10 | 1 | RBS | 100.00 | 1 | |||
11 | Nationwide | 2.09 | 11 |
| Banking Index UK | 99.82 |
| |||
12 | HSBC Bank | 2.13 | 12 | 12 | NatWest | 99.70 | 1 | |||
13 | Smile | 2.31 | 13 | 12 | Cahoot | 99.70 | 1 | |||
14 | Bank of Scotland | 3.83 | 14 | 14 | HSBC Bank | 99.42 | 1 | |||
15 | LloydsTSB | 4.75 | 15 | 15 | Bank of Scotland | 98.49 | 1 | |||
Note | ||||||||||
Response Time is the average time in seconds it took to download the Web site | ||||||||||
Success Rate is the percentage of times the Web site successfully downloaded the complete content | ||||||||||
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