Keynote UK Banking Performance Index 23rd - 29th May

The Keynote UK Banking Performance Index shows the average response times and success rates for downloading the homepage of top UK banks for the week 23rd - 29th  May.

          

Rank by Speed (seconds)

 

Rank by Success Rate (percentage)

 

Rank

Target

Seconds

Previous rank

 

Rank

Target

%

Previous rank

 

 1

Intelligent Finance

0.37

 1

 

 1

Santander

100.00

 1

 

 2

Halifax

0.52

 2

 

 1

Barclays

100.00

 15

 

 3

Egg

0.66

 4

 

 1

Egg

100.00

 1

 

 4

Santander

0.71

 3

 

 1

Halifax

100.00

 1

 

 5

RBS

1.01

 5

 

 1

LloydsTSB

100.00

 1

 

 6

Co-operative bank

1.13

 6

 

 1

Nationwide

100.00

 1

 

 7

First Direct

1.20

 8

 

 1

Smile

100.00

 1

 

 

Banking Index UK

1.36

 

 

 1

Co-operative bank

100.00

 14

 

 8

NatWest

1.42

 9

 

 1

First Direct

100.00

 1

 

 9

Cahoot

1.48

 7

 

 1

Intelligent Finance

100.00

 1

 

 10

Barclays

2.01

 10

 

 1

RBS

100.00

 1

 

 11

Nationwide

2.09

 11

 

 

Banking Index UK

99.82

 

 

 12

HSBC Bank

2.13

 12

 

 12

NatWest

99.70

 1

 

 13

Smile

2.31

 13

 

 12

Cahoot

99.70

 1

 

 14

Bank of Scotland

3.83

 14

 

 14

HSBC Bank

99.42

 1

 

 15

LloydsTSB

4.75

 15

 

 15

Bank of Scotland

98.49

 1

 
          

Note

         

Response Time is the average time in seconds it took to download the Web site

 

Success Rate is the percentage of times the Web site successfully downloaded the complete content

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