The Keynote UK Banking Performance Index shows the average response times and success rates for downloading the homepage of top UK banks for the week 29th November - 5th December 2009. Response Time is the average time in seconds it took to download the Web site. Success Rate is the percentage of times the Web site successfully downloaded the complete content.
Rank by Speed (seconds) | Rank by Success Rate (percentage) | ||||||||
Rank | Target | Seconds | Previous rank | Rank | Target | % | Previous rank | ||
1 | Intelligent Finance | 0.37 | 1 | 1 | Abbey National | 100.00 | 1 | ||
2 | Halifax | 0.48 | 2 | 1 | Barclays | 100.00 | 14 | ||
3 | Barclays | 0.67 | 3 | 1 | Cahoot | 100.00 | 1 | ||
4 | Abbey National | 0.74 | 4 | 1 | Egg | 100.00 | 1 | ||
5 | Egg | 0.88 | 5 | 1 | Halifax | 100.00 | 1 | ||
6 | RBS | 0.99 | 6 | 1 | HSBC Bank | 100.00 | 1 | ||
7 | NatWest | 1.02 | 8 | 1 | Lloyds TSB | 100.00 | 1 | ||
8 | Cahoot | 1.04 | 7 | 1 | Nationwide | 100.00 | 1 | ||
Banking Index UK | 1.30 | 1 | NatWest | 100.00 | 1 | ||||
9 | HSBC Bank | 1.80 | 10 | 1 | Co-operative bank | 100.00 | 14 | ||
10 | First Direct | 1.82 | 9 | 1 | Intelligent Finance | 100.00 | 1 | ||
11 | Co-operative bank | 2.00 | 11 | 1 | RBS | 100.00 | 1 | ||
12 | Nationwide | 2.25 | 12 | Banking Index UK | 99.87 | ||||
13 | Bank of Scotland | 3.00 | 13 | 13 | First Direct | 99.68 | 1 | ||
14 | Smile | 3.01 | 14 | 14 | Bank of Scotland | 99.35 | 1 | ||
15 | Lloyds TSB | 4.82 | 15 | 15 | Smile | 99.05 | 1 | ||
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