Keynote UK Banking Performance Index 2nd May - 9th May

UK Banking Index The Keynote UK Banking Performance Index shows the average response times and success rates for downloading the homepage of top UK banks. 2nd May - 9th May

          

Rank by Speed (seconds)

 

Rank by Success Rate (percentage)

 

Rank

Target

Seconds

Previous rank

 

Rank

Target

%

Previous rank

 

 1

Intelligent Finance

0.34

 1

 

 1

Barclays

100.00

 12

 

 2

Halifax

0.53

 2

 

 1

Cahoot

100.00

 1

 

3

Egg

0.68

 4

 

1

Halifax

100.00

 14

 

 4

Santander

0.74

 3

 

1

HSBC Bank

100.00

 1

 

5

RBS

1.02

 6

 

1

Lloyds TSB

100.00

 1

 

 6

Co-operative bank

1.05

 5

 

1

Nationwide

100.00

 1

 

 7

Cahoot

1.23

 7

 

 1

NatWest

100.00

 10

 

 

Banking Index UK

1.30

  

 1

Smile

100.00

 1

 

 8

NatWest

1.34

 8

 

 1

Intelligent Finance

100.00

 11

 

 9

First Direct

1.47

 9

 

 1

RBS

100.00

 1

 

10

Nationwide

1.58

 10

 

 

Banking Index UK

99.80

 

 

11

HSBC Bank

1.88

 11

 

 11

Egg

99.71

 1

 

12

Barclays

1.93

 12

 

12

Bank of Scotland

99.70

 13

 

13

Smile

2.36

 13

 

13

Co-operative bank

99.69

 1

 

 14

Bank of Scotland

3.49

 14

 

14

Santander

99.40

 1

 

15

Lloyds TSB

4.90

 15

 

 15

First Direct

98.50

 15

 
          

Note

         

Response Time is the average time in seconds it took to download the Web site

 

Success Rate is the percentage of times the Web site successfully downloaded the complete content

           

February 2012

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