Keynote UK Banking Performance Index for 31st January - 6th February

The Keynote UK Banking Performance Index shows the average response times and success rates for downloading the homepage of top UK banks for the period 31st January - 6th February.

          

Rank by Speed (seconds)

 

Rank by Success Rate (percentage)

 

Rank

Target

Seconds

Previous rank

 

Rank

Target

%

Previous rank

 

 1

Intelligent Finance

0.42

 1

 

 1

Abbey National

100.00

 1

 

 2

Halifax

0.56

 2

 

 1

Cahoot

100.00

 1

 

 3

Abbey National

0.59

 3

 

 1

Egg

100.00

 1

 

 4

Egg

0.72

 5

 

 1

Halifax

100.00

 1

 

 5

RBS

0.97

 6

 

 1

HSBC Bank

100.00

 1

 

 6

Barclays

1.05

 4

 

 1

LloydsTSB

100.00

 12

 

 7

Co-operative bank

1.15

 8

 

 1

NatWest

100.00

 1

 

 8

Cahoot

1.18

 9

 

 1

Bank of Scotland

100.00

 1

 

 

Banking Index UK

1.27

 

 

 1

Co-operative bank

100.00

 13

 

 9

NatWest

1.27

 7

 

 1

Intelligent Finance

100.00

 1

 

 10

First Direct

1.70

 11

 

 

Banking Index UK

99.76

 

 

 11

HSBC Bank

1.73

 10

 

 11

Smile

99.71

 15

 

 12

Nationwide

1.95

 12

 

 12

First Direct

99.70

 1

 

 13

Smile

2.64

 13

 

 13

RBS

99.41

 1

 

 14

Bank of Scotland

3.09

 14

 

 14

Nationwide

99.40

 14

 

 15

LloydsTSB

4.69

 15

 

 15

Barclays

98.22

 1

 
          

Note

         

Response Time is the average time in seconds it took to download the Web site

 

Success Rate is the percentage of times the Web site successfully downloaded the complete content

February 2012

Latest Issue

Download

Issue Archive

Subscribe to our Newsletter

Sign up to receive FREE Banking Technology news alerts straight to your inbox

Latest Whitepaper

Technology-The Key to Engaging Gen-Y Customers

Banks cannot afford to ignore Gen-Y. In a report, Catalysts for Change: The Implications of Gen-Y Consumers for Banks, Deloitte says Gen-Y could become the