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Top fintech stories this week – 24 March 2016

vibrant

Catch up on Banking Technology’s top five fintech stories of the week – all in one place! As it’s Easter holidays in the UK, this time it’s published on Thursday. Deutsche Bank reduces branch network in Germany Rise of digital banking drives change. Polymer notes pose £45m problem for UK cash machines Slippery when plastic. […]

Vibrant Community Credit Union completes core software overhaul

fiserv

US-based Vibrant Community Credit Union (formerly DHCU) has completed its tech overhaul, with Fiserv’s DNA now supporting its core operations and Alkami’s ORB supporting digital banking activity at the front-end. The project was over a year in the making, and coincided with the brand overhaul at the credit union. It was formerly known as DHCU […]

Digital drives DNB to cut branches and staff numbers

dnb

DNB will close more than half its branch offices and lay off 600 employees as the rise of digital banking takes its toll on the physical world. The Norwegian bank says “almost all” of its customers have become digital and points to the success of its Vipps app – the number one downloaded app in […]

Digital banking software vendor QTS goes bust

UK flag

QTS, a UK-based digital banking systems provider, has gone bust. Based on Companies House data (the UK’s registrar of companies), QTS’s accounts are long overdue and it has entered liquidation. Yesterday (21 March), Companies House announced an “extraordinary resolution to wind up on 26 February 2016” and the appointment of a voluntary liquidator. Calls and […]

Storming the banks

Can digital banks deliver of their promises?

Traditional banking has taken quite a beating in recent years as more and more customers prefer to handle their banking needs digitally rather than be bogged down by paperwork or wait in lines at a physical bank. In a bid to meet developing customer expectations, many banks have begun offering web-related services such as e-deposits, […]

Dear banks, social media doesn’t have to be scary

social_media

Dear Banks, how’s it going? If you’re reading this, you must be on social media, or you’re at least checking the internet. That’s great. I’ve been meaning to write this letter for a long time. The first thing you should know is that I think you’re really important. Sure, I might like to joke about […]

Efma and SAP partner for SME AppsBank Portal

Have SME apps to build or share? Efma & SAP are interested

Efma, an association of 3,300 retail financial services companies in more than 130 countries, and SAP have launched a new online portal to help banks’ SME-related business. The portal – (unsurprisingly) hailed as “innovative” and “disruptive” by its creators – supports banks in developing new apps for their SME clients and also holds competitions to […]

“Intelligent software” to answer customer queries at Atom Bank

Atom Bank set to redefine customer experience

A UK-based challenger bank, Atom Bank, has added another system to its bulging IT set-up. This is WDS Virtual Agent, which will answer customer queries from an AI bot within the bank’s mobile app. The solution is supplied by WDS, a subsidiary of Xerox. The vendor says it will “give the customers the power to […]

FinLeap and SolarisBank launch “Banking as a Platform”

Jan Beckers, chairman of FinLeap

Berlin-based fintech incubator FinLeap and SolarisBank have created the “first” global banking platform, called Solaris – a Banking as a Platform (BaaP) service. FinLeap says it brought the team of entrepreneurs together, provided seed funding and support during the development phase for SolarisBank. Jan Beckers, chairman of FinLeap and chairman of the supervisory board at […]

Half of retail banks say branches to disappear within five years

temenos

Almost 50% of retail banks worldwide believe the rise of digital will bring an end to branch-based banking, according to a study by Temenos. “Retail Banking: In Tech We Trust”, the third annual study of retail banks produced in association with the Economist Intelligence Unit, reveals that banks perceive the threat from tech companies operating […]

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