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Analysis: branches – coffee is not for closers

Perhaps all we really want from our branch office is that quiet corner table with an opportunity to chat with friends...

The vanishing branch offices… Could more coffee save them? Richard Buckle, founder and CEO of Pyalla Technologies, muses.

Knowledge economy in financial services: from curator to conductor

Chris Truce, Saxo Bank

Once upon a time, not so long ago, companies tried to generate new business by sending marketing messages to prospective clients by post. Direct or “junk” mail – sending a leaflet or letter to anyone for whom the firm had a job title, street address or postcode – was pretty unsophisticated, often derided as a “scattergun” approach.

Fintech outside London – part 2

There is more to UK fintech life than London

We look at UK fintech firms working outside of the London “bubble”, examining where they are based and why; their history; target markets; clients; tech specialisations, concerns and future plans.

Exclusive interview: Luis Uguina, Macquarie

Luis Uguina, Macquarie: chief troublemaking officer

Everyone loves a dreamer, except in the world of banking – where digital aspirations are swiftly cut down to size by the reality of legacy systems. That is until Luis Uguina, chief digital officer for Macquarie’s Banking and Financial Services Group, comes along and challenges everything you thought you knew about banks’ digital offerings.

UK challenger banks: who’s who (and what’s their tech)

UK challenger banks: who is who

With so many new entrants trying to muscle into the UK banking sector, Banking Technology has put together a comprehensive list of the known challengers to date and the technology they are using. We’ll be revisiting and updating this list on a regular basis. If you have any additions to the list, please get in touch […]

Payments: correspondent banking faces its future

Anders la Cour, Saxo Payments

In an increasingly globalised economy, payments have struggled to keep up and pressure is mounting on the traditional correspondent banking model.

Podcast: five steps to reinventing insurance

Insurance dynamic duo: Trov and Anthemis Group

In the latest InsurTech Bytes – the podcast for the future of insurance by FinTech Futures (Banking Technology’s sister company) – we learn from one of the best disruption duos in insurance: Trov and Anthemis Group.

Interview: Oliver Hughes, Tinkoff Bank

Oliver Hughes, Tinkoff Bank

In an exclusive interview, Oliver Hughes, CEO of Russia’s Tinkoff Bank, talks about its online financial supermarket, maintaining momentum, and how US and UK banks can be occasionally underwhelming.

Innovation spotlight: North American FIs going social

Who doesn't like a good party!

As banking continues to go digital, online innovators and niche players in North America are getting personal by adding social activities to their customer services.

Co-bots, not robots: the next big step for AI in insurance

Robot

Many have proclaimed that 2017 will be “the year of artificial intelligence (AI)”, with a 300% increase in investment in its technologies predicted compared with 2016. Start-ups with AI at the core of their business in particular will be looking to benefit from this surge in investment capital, as they did last year when 550 raised $5 billion in funding.

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