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Clinc goes global, partners with Isbank to offer conversational AI

Fancy a chat?

Conversational AI innovator Clinc has partnered with Isbank, the largest private bank in Turkey, which will deploy Clinc’s technology within its two mobile banking apps.

SEB deploys IPsoft’s virtual agent, Amelia, for customer facing ops

The robots are coming...

SEB will be the first bank to use IPsoft’s cognitive technology for customer-facing operations in the Swedish language. The artificial intelligence (AI) solution, known as Amelia, will be integrated into the front-office set-up at SEB by the end of this year.

Artificial intelligence set to transform regulatory compliance

Mike MacDonagh, Wolters Kluwer

Most people have heard of the headline-making achievements in artificial intelligence (AI); systems winning quiz shows and beating world champions in chess. These are the poster children of the discipline but there is a quieter revolution taking in shape in other areas, including regulatory compliance in financial services. Writing for Banking Technology, Mike MacDonagh, London-based […]

Challenger banks battle cry with AI

Boden:

Challenger banks have turned their attention to artificial intelligence (AI) as they seek to provide a more personalised approach to banking. German digital bank Number26 has launched Pulse26, a new app that uses AI to provide updates based on the customer’s personal banking history. Number26 says the more a customer uses their account, the “more […]

Will AI make active managers prove their worth?

Steve Young, Citisoft

Research released late last year suggested that almost two thirds (62%) of a survey of 90 German institutional investors predict greater usage of artificial intelligence (AI) for short-term decision-making, and 17% for medium-term investment decisions. Universal Investments, the asset manager behind the research, said that “the industry’s future thus certainly appears to be closely linked […]

Clever banking with artificial intelligence

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As banks, financial services providers and brands predict and plan for the way consumers will manage their money in the future, artificial intelligence (AI) is high on the business development strategy for 2016 and beyond. Gideon Hyde, co-founder of Market Gravity, explains how and why artificial intelligence (AI) could hold the key to standing out […]

Barclays Africa to trial first bank chatbot in Africa

Yasaman Hadjibashi, chief data officer at Barclays Africa

Barclays Africa is piloting a chatbot within the coming few weeks, making it the “first bank” to do so in Africa. The chatbots will use artificial intelligence (AI) to simulate “intelligent conversation” through written or spoken text. Yasaman Hadjibashi, chief data officer at Barclays Africa, says the chatbot is a way to be “more relevant” […]

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