Understanding consumer intent is the path to customer loyalty

Scott Horn, [24]7: Start thinking of customer experience holistically

Building loyalty means delivering convenience. But this means more than just delivering more sophisticated digital services. It means delivering a superior customer experience in every way the consumer interacts with your business.

Temenos debuts LiveDesigner at Finovate Europe


Financial systems supplier Temenos made something of a splash at the Finovate Europe conference in London with the launch of LiveDesigner, a dynamic user interface designer.