CFPB snapshot: California leads US in complaints to agency

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The US Consumer Financial Protection Bureau (CFPB) receives more than 20,000 complaints every month, according to director Richard Cordray, and the bureau’s latest instalment of its monthly complaint report highlights consumer complaints at the state level.

Unauthorised transactions vex US prepaid consumers – CFPB’s latest report


Prepaid complaints to the Consumer Financial Protection Bureau (CFPB) in the US hit 2,500 in 2016, accounting for about 0.9% of the 291,400 complaints in agency’s latest Consumer Response Annual Report.

Credit card complaints in US on the rise – CFPB’s latest report

Credit cards

Billing disputes and fraud, identity theft and embezzlement are among the most common complaints that US consumers have about their credit cards, according to the Consumer Financial Protection Bureau (CFPB).