customer engagementRSS

The race to meaningfully engage with customers is on

Bragi Fjalldal, Meniga

The disruptive threats that banks face today are well documented: fintechs, decentralised cryptocurrencies, distributed ledger technology and now the tech giants like Amazon, Facebook and Apple, to name a few. These players are all now placing themselves between retail banks and their customers, meaning that banks are not just competing with other banks anymore.

@banking
techno