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Next Insurance launches chatbot on Facebook Messenger

Next Insurance

California-based Next Insurance has unveiled its new insurance chatbot that will enable personal trainers to quote and buy insurance via Facebook Messenger. Next partnered with SmallTalk, a chatbot developer, to become the “first company to provide full service insurance via a social channel”. It also says it has developed a direct link with small business […]

Mastercard and Getir power payments bot for Facebook Messenger

Getir 4

Mastercard has teamed with Turkish mobile retail firm Getir to use its bot for the “first” Masterpass payments in Facebook Messenger. Customers search for Getir (think “get here”) in Messenger, chat with the bot in a “natural, conversational way”, and make a payment with Masterpass. Getir says users can receive a ten-minute delivery from its […]

TransferWise bot wises up to Facebook Messenger

TransferWise

Residents of the US, UK, Canada, Australia and Europe can now send money and set up rate alerts using TransferWise’s chatbot, launched on the Facebook Messenger platform. According to TransferWise, for regular payments between two currencies, rate alerts will keep users updated on the daily exchange rate. Scott Miller, TransferWise head of global partnerships, says […]

Cleo chatbot comes to Facebook Messenger

Cleo 1

The rise of the chatbots continues as Cleo, a virtual money assistant described by its creators as the “Siri of personal finance,” has launched on Facebook Messenger for users in the UK, reports Paybefore (Banking Technology‘s sister publication). Developed by the London-based fintech start-up of the same name, Cleo is an artificial-intelligence-powered chatbot the companies say […]

Singapore’s POSB launches banking chatbot

POSB chatbot

POSB, one of Singapore’s oldest banks and part of the DBS Banking Group, has launched an online virtual assistant. It is powered by the KAI conversational bot/AI platform from a New York-based fintech start-up, Kasisto.

ICICI Bank and HDFC Bank embrace social media

Banking comes to social media in India

ICICI Bank goes for Twitter, while HDFC Bank banks on Facebook Messenger.

Finn.ai and ATB Financial first for Facebook Messenger banking chatbot

Canada

Canadian start-up Finn.ai (formerly Payso) has teamed with ATB Financial for the “first ever banking chatbot” on Facebook Messenger. In an interview with Betakit, Finn.ai co-founder and COO Natalie Cartwright says it has been in talks with ATB since Q1 2016, and “after initial work had already begun on design and integration, the organisations are […]

Top fintech stories this week – 16 September 2016

Banking Tech 2

Catch up on Banking Technology’s top five fintech stories of the week – all in one place!

Top fintech stories this week – 5 August 2016

Banking Tech 2

Catch up on Banking Technology’s top five fintech stories of the week – all in one place! RBS scraps Williams & Glyn banking platform plans, writes off £345m Defeated by the IT challenges. W&G is now likely to be sold to Santander. Azimo “industry first” to enable money transfers via Facebook Messenger Sending money should […]

Azimo “industry first” to enable money transfers via Facebook Messenger

Azimo Facebook Messenger

Azimo says it has become the first money transfer operator to enable money transfers worldwide via Facebook Messenger. “Money transfer is now social,” Azimo states. It describes its new functionality as “revolutionary”. It connects senders and receivers through their Facebook friend list, enabling them to exchange details immediately and links them to the Azimo app […]

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