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Lloyds, Halifax and TSB hit with online banking outages

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Customers of Lloyds, Halifax and TSB are unable to access their online accounts after a major outage. Based on Twitter feeds and the website monitoring service, Down Detector, there are problems across the UK. Many Twitter users, no strangers to tedious whinging at the best of times, are saying they can’t access accounts online or […]

Top ten retail banking sites in the UK – July 2016

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With digital banking sharply on the rise in the UK – according to the latest figures released by the British Bankers Association – who is leading among the UK retail banks? We have put together some nifty stats for the top ten online banking sites in the UK for the past month (data courtesy of SimilarWeb). […]

Top ten retail banking sites in the UK – June 2016

Banking Tech 2

With digital banking (and particularly mobile) sharply on the rise in the UK – according to the latest figures released by the British Bankers Association – who is leading among the UK retail banks? We have put together some nifty stats for the top ten online banking sites in the UK for the past month (data […]

BT fault hits UK banks’ digital services

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UK internet banking has been affected by a BT fault with its broadband and telephone services. In a tweet today (20 July), BT says: “Sorry, we’re aware of a problem & working to fix ASAP.” Some internet banking customers at Barclays, Halifax, HSBC, Lloyds, Royal Bank of Scotland, Natwest and Santander have been unable to […]

Four UK banks sign up for VocaLink’s Zapp app

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Four of the UK’s biggest high street banks have signed up to launch Zapp’s “Pay by Bank app” mobile payment service. Bank of Scotland, Barclays, Halifax and Lloyds Bank are working with Zapp, VocaLink’s payments innovation team, to deliver the service. David Yates, CEO VocaLink, says the gang of four join a “growing number of […]

Apple Pay comes to UK next month

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Apple Pay will be available in the UK from next month, with eight of the UK’s most established banks and the major credit and debit card networks supporting it – along with Transport for London.

Halifax doubles mobile user base in a year

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UK retail bank Halifax reports that two-thirds of its customers are now using mobile to login, doubling the number of mobile banking sessions compared to a year ago.

The name’s Paym – UK Payments Council names mobile service

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The mobile payments system planned by the UK Payments Council will be branded Paym. The Council says that it will announce the go-live date next month and final testing is on track.

HSBC and Lloyds losing in switching stakes

Santander, Halifax and Nationwide are winning the most new customers, according to TNS

Santander, Nationwide and Halifax have gained the most from the UK’s account switching service, while traditional banking names Barclays, HSBC Lloyds & TSB and NatWest have lost out, according to new figures released by advisory firm TNS.

Research firm aims to identify winners and losers in High Street struggle

UK consumers are turning their backs on the big brands in favour of competitors

A new monthly index that measures UK current account switching has been launched by research firm TNS, providing a snapshot of changing consumer behaviour as the UK Payments Council’s switching service begins to take effect.

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