IMImobileRSS

More human than human: banking’s AI future is all in the voice

Aditya Challa, IMImobile

Aditya Challa of IMImobile takes a look at some current and future applications of artificial intelligence (AI) for customer experience in the financial and banking sector, as well as the challenges that still need to be overcome. Beyond the current race to build chatbots, he predicts that voice-driven AI services will ultimately become the main […]

@banking
techno