National Australia Bank

NAB plans 6,000 job losses in digital banking revamp

National Australia Bank (NAB) will make 6,000 job cuts over the next three years with its digital banking revamp and long-term strategy to maintain profit. Andrew Thorburn, NAB’s CEO, says: “I think all big businesses – particularly incumbent businesses – the reshaping of the workforce is going to be significant. And I think it’s important […]

Four Australian banks sign up for Swift’s global payments innovation

Four Australian banks, Australia and New Zealand Banking Group (ANZ), Commonwealth Bank, National Australia Bank (NAB) and Westpac are now live or planning to implement Swift’s global payments innovation (gpi) initiative. According to Swift, these Australian banks represent over 80% of cross-border payments flow for Australia. The banks all say the same stuff – so […]

Australia’s UBank unveils virtual assistant for home loans

UBank, a subsidiary of National Australia Bank (NAB), has launched RoboChat, Australia’s “first virtual assistant” for online home loan applications. RoboChat will guide customers through the online mortgage form by providing real-time input on questions like “what term do you offer on home loans?” and “do you offer redraws and how do they work?”. Lee […]

Apple Pay defeats Australian banks in payments punch-up

Apple Pay has emerged victorious in its long-running feud with four domestic banks over their permission to collectively bargain with Apple and boycott Apple Pay. The Australian Competition and Consumer Commission (ACCC) has issued a determination denying authorisation to the Commonwealth Bank of Australia (CBA), Westpac, National Australia Bank (NAB), and Bendigo and Adelaide Bank […]

End is nigh for NAB core banking revamp

National Australia Bank (NAB) appears to be entering the final stages of its seven-year Oracle-based “NextGen” core banking overhaul. The bank originally planned to build an in-house mortgage origination platform, beginning with its digital banking subsidiary UBank. But that was scrapped – with the loss of AU$106 million ($81 million) – and Oracle FSS was […]