Payments round-up: 13 October 2016

Banking Tech 2

Make it lean, keep them keen. A round-up of events in the payments space. Nordea is leaving the Swipp collaboration and partnering with Danske Bank’s MobilePay platform in Denmark and Norway. The shared payment solution’s plan is a reaction to “new international players” who “regularly appear in the market”. Danske says it will begin converting […]

Cutover start-up passes Nationwide digital banking test

Nationwide Building Society

Nationwide Building Society has “successfully” tested UK start-up Cutover’s release management software during digital banking maintenance releases this month. Cutover’s software provides a platform for teams to plan, rehearse and execute events and gives real-time communications to those involved. Matt Cox, head of insight and innovation, Nationwide Building Society, says Cutover’s prototype “clearly demonstrated the […]

Nationwide launches new mobile banking app

Nationwide Building Society

Nationwide Building Society has launched a new mobile banking app – and users can now log on using Apple’s Touch ID biometric technology. Barnaby Davis, Nationwide’s divisional director group retail strategy, says: “As a mutual, Nationwide is owned by and run for the benefit of its members. This is why when designing our new mobile […]

Nationwide extends network infrastructure with BT

Nationwide has reported a major increase in customers switching accounts - but some question whether it's down to the new service

UK building society Nationwide has signed BT to provide the network infrastructure for its digital transformation strategy, as part of a six-year deal between the two firms.

Nationwide revamps branches with new NCR self-service ATMs

Rachel Nash (NCR) and Barnaby Davis (Nationwide) with the new ATM

UK building society Nationwide has begun a £500 million project to improve its branch network using NCR latest generation of self-service ATMs. The project aims to bring the kind of self-service experience customers can get at supermarkets to the retail bank branch.

UK current account battle continues

Challengers such as Nationwide and Metro Bank will benefit from the new rules, which are designed to drive up competition

Several of the UK’s major banking brands are losing customers to rivals such as Spanish bank Santander and building society Nationwide, according to figures released by the UK Payments Council – while competitor bank Nationwide continues to add customers.

“Big four” banks lose ground in current account market

UK consumers are increasingly willing to switch - but numbers remain limited

The big four high street banks lost ground in the current account market in the first year of the UK Payments Council’s current account switching service, mainly through poor customer service. But the guarantee did not accelerate the pace of account switching, according to an independent survey of bank customers.

Santander well ahead in UK account switching race

Santander, Halifax and Nationwide are winning the most new customers, according to TNS

Santander is emerging as the main beneficiary of the battle to attract UK current account holders while NatWest and HSBC are losing ground, according to the monthly TNS Current Account Switching Index data for April.

The name’s Paym – UK Payments Council names mobile service


The mobile payments system planned by the UK Payments Council will be branded Paym. The Council says that it will announce the go-live date next month and final testing is on track.

HSBC losing out in UK account switching battle

HSBC is losing more customers than other UK banks

HSBC has lost more customers since the introduction of the UK’s account switching service than any other major retail bank, according to figures published by advisory firm TNS.