NatWestRSS

BT fault hits UK banks’ digital services

UK flag

UK internet banking has been affected by a BT fault with its broadband and telephone services. In a tweet today (20 July), BT says: “Sorry, we’re aware of a problem & working to fix ASAP.” Some internet banking customers at Barclays, Halifax, HSBC, Lloyds, Royal Bank of Scotland, Natwest and Santander have been unable to […]

Ulster Bank and KPMG launch start-up hub in Northern Ireland

ulster bank

Ulster Bank and KPMG have launched the “world’s largest free business accelerator” for entrepreneurs – Entrepreneurial Spark – in Belfast in Northern Ireland. The new hub, or “Hatchery”, can host up to 80 businesses and early stage entrepreneurs. Also involved in the launch were Royal Bank of Scotland (RBS) and NatWest (all three are part […]

Apple Pay comes to UK next month

Apple-Pay-HSBC

Apple Pay will be available in the UK from next month, with eight of the UK’s most established banks and the major credit and debit card networks supporting it – along with Transport for London.

Santander well ahead in UK account switching race

Santander, Halifax and Nationwide are winning the most new customers, according to TNS

Santander is emerging as the main beneficiary of the battle to attract UK current account holders while NatWest and HSBC are losing ground, according to the monthly TNS Current Account Switching Index data for April.

HSBC losing out in UK account switching battle

HSBC is losing more customers than other UK banks

HSBC has lost more customers since the introduction of the UK’s account switching service than any other major retail bank, according to figures published by advisory firm TNS.

Second IT glitch “unacceptable” says RBS

RBS_oblique

An IT problem that left customers of RBS and its Natwest and Ulster Bank subsidiaries unable to use their accounts yesterday evening was described as “unacceptable” by a bank spokeswoman. For three hours – on what was expected to by the largest online shopping day of the year, dubbed “Cyber Monday” – the banks’ customers […]

HSBC and Lloyds losing in switching stakes

Santander, Halifax and Nationwide are winning the most new customers, according to TNS

Santander, Nationwide and Halifax have gained the most from the UK’s account switching service, while traditional banking names Barclays, HSBC Lloyds & TSB and NatWest have lost out, according to new figures released by advisory firm TNS.

Research firm aims to identify winners and losers in High Street struggle

UK consumers are turning their backs on the big brands in favour of competitors

A new monthly index that measures UK current account switching has been launched by research firm TNS, providing a snapshot of changing consumer behaviour as the UK Payments Council’s switching service begins to take effect.

RBS and NatWest online platform targets British SMEs

RBS and NatWest have launched a free online business supplier community called BizCrowd, which is designed to encourage collaboration between British SMEs.

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