NatWestRSS

Does the bank branch still matter?

Is it a bank? Is it a coffee-shop?

The number of branches operated by major banking groups in the UK has halved over the last 20 years. In fact, Britain’s banks closed more than 600 branches across the UK between April 2015 and April 2016. This is hardly surprising as more and more people move online, often mobile-first, to complete most of their […]

Android Pay gets four UK OKs

Android Pay is now in the UK

Natwest, Royal Bank of Scotland, Santander and Ulster Bank have all launched on Android Pay in the UK today (13 September), with TSB “coming soon”. The development follows hot on the heels from last week, when US-based Chase Bank customers were able to add their eligible Chase Visa cards to Android Pay. The cards include […]

Top ten retail banking sites in the UK – June 2016

Banking Tech 2

With digital banking (and particularly mobile) sharply on the rise in the UK – according to the latest figures released by the British Bankers Association – who is leading among the UK retail banks? We have put together some nifty stats for the top ten online banking sites in the UK for the past month (data […]

BT fault hits UK banks’ digital services

UK flag

UK internet banking has been affected by a BT fault with its broadband and telephone services. In a tweet today (20 July), BT says: “Sorry, we’re aware of a problem & working to fix ASAP.” Some internet banking customers at Barclays, Halifax, HSBC, Lloyds, Royal Bank of Scotland, Natwest and Santander have been unable to […]

Ulster Bank and KPMG launch start-up hub in Northern Ireland

ulster bank

Ulster Bank and KPMG have launched the “world’s largest free business accelerator” for entrepreneurs – Entrepreneurial Spark – in Belfast in Northern Ireland. The new hub, or “Hatchery”, can host up to 80 businesses and early stage entrepreneurs. Also involved in the launch were Royal Bank of Scotland (RBS) and NatWest (all three are part […]

Apple Pay comes to UK next month

Apple-Pay-HSBC

Apple Pay will be available in the UK from next month, with eight of the UK’s most established banks and the major credit and debit card networks supporting it – along with Transport for London.

Santander well ahead in UK account switching race

Santander, Halifax and Nationwide are winning the most new customers, according to TNS

Santander is emerging as the main beneficiary of the battle to attract UK current account holders while NatWest and HSBC are losing ground, according to the monthly TNS Current Account Switching Index data for April.

HSBC losing out in UK account switching battle

HSBC is losing more customers than other UK banks

HSBC has lost more customers since the introduction of the UK’s account switching service than any other major retail bank, according to figures published by advisory firm TNS.

Second IT glitch “unacceptable” says RBS

RBS_oblique

An IT problem that left customers of RBS and its Natwest and Ulster Bank subsidiaries unable to use their accounts yesterday evening was described as “unacceptable” by a bank spokeswoman. For three hours – on what was expected to by the largest online shopping day of the year, dubbed “Cyber Monday” – the banks’ customers […]

HSBC and Lloyds losing in switching stakes

Santander, Halifax and Nationwide are winning the most new customers, according to TNS

Santander, Nationwide and Halifax have gained the most from the UK’s account switching service, while traditional banking names Barclays, HSBC Lloyds & TSB and NatWest have lost out, according to new figures released by advisory firm TNS.

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