The number of branches operated by major banking groups in the UK has halved over the last 20 years. In fact, Britain’s banks closed more than 600 branches across the UK between April 2015 and April 2016. This is hardly surprising as more and more people move online, often mobile-first, to complete most of their […]
UK-based high street bank NatWest (part of the RBS group) has trialled the BioCatch behavioural biometrics technology for business customers and is planning to pilot the solution for retail clients next year.
Friday’s not the best for NatWest. Today (14 October), there have been some issues with its debit card payments and its customers are unable to make purchases. The bank says it is “aware of some issues” and is “working hard to fix them”. On Twitter, customers are either confused or venting their fury. We’re aware […]
Natwest, Royal Bank of Scotland, Santander and Ulster Bank have all launched on Android Pay in the UK today (13 September), with TSB “coming soon”. The development follows hot on the heels from last week, when US-based Chase Bank customers were able to add their eligible Chase Visa cards to Android Pay. The cards include […]
With digital banking (and particularly mobile) sharply on the rise in the UK – according to the latest figures released by the British Bankers Association – who is leading among the UK retail banks? We have put together some nifty stats for the top ten online banking sites in the UK for the past month (data […]
UK internet banking has been affected by a BT fault with its broadband and telephone services. In a tweet today (20 July), BT says: “Sorry, we’re aware of a problem & working to fix ASAP.” Some internet banking customers at Barclays, Halifax, HSBC, Lloyds, Royal Bank of Scotland, Natwest and Santander have been unable to […]
Ulster Bank and KPMG have launched the “world’s largest free business accelerator” for entrepreneurs – Entrepreneurial Spark – in Belfast in Northern Ireland. The new hub, or “Hatchery”, can host up to 80 businesses and early stage entrepreneurs. Also involved in the launch were Royal Bank of Scotland (RBS) and NatWest (all three are part […]
Apple Pay will be available in the UK from next month, with eight of the UK’s most established banks and the major credit and debit card networks supporting it – along with Transport for London.
Santander is emerging as the main beneficiary of the battle to attract UK current account holders while NatWest and HSBC are losing ground, according to the monthly TNS Current Account Switching Index data for April.
HSBC has lost more customers since the introduction of the UK’s account switching service than any other major retail bank, according to figures published by advisory firm TNS.