Royal Bank of Scotland


RBS closes 259 more branches and axes 680 jobs

There is another wave of cuts as the Royal Bank of Scotland (RBS) is closing 259 more branches and axing 680 jobs. This development follows the previous branch closure announcements which resulted in over 500 branches being lost. In June, RBS said 443 jobs are to go from its business loans department. Many of these […]

NatWest, RBS and Ulster Bank hit by online banking issues

This is becoming a regular fixture in the UK, as yet again British banks are reporting online banking problems. In the latest glitch, customers of NatWest, Royal Bank of Scotland (RBS) and Ulster Bank have been hampered by the outage. The trio say they are “aware of some issues” with their online banking services. Customers […]

RBS unleashes robo-advice service via NatWest brand

Wealthtech is coming to the UK high street as Royal Bank of Scotland (RBS) has launched a robo-advice service for around five million customers under its NatWest brand. The service will be available for clients with a minimum of £500 to invest. The total cost of advice, investment and platform fees will be at 0.95%. […]

RBS joins forces with RocketSpace UK for new tech campus

San-Francisco based RocketSpace, with the support of Royal Bank of Scotland (RBS) and NatWest, has opened its campus in London for fintech and tech start-ups. Housed in NatWest’s (a subsidiary of RBS) Regents House in London, the campus is the “first of its kind” in the capital and RocketSpace’s only international location. The campus occupies […]

RBS axes hundreds of tech jobs

Royal Bank of Scotland (RBS) is cutting nearly 250 jobs as part of a back-office ops shake-up – with claims that some roles will end up in India. The bank says 92 full-time staff will be affected, while 154 contractor roles will go later this year. Most of these positions are technology-related and are based […]

RBS financial mess seeks digital redress

The Royal Bank of Scotland’s (RBS) poor financial results have led to its CEO calling for more cost reductions and a faster digital transformation. The bank reported an operating loss before tax of £4.08 billion for 2016 and an attributable loss of £6.95 billion, which included litigation and conduct costs of £5.86 billion, restructuring costs […]

Digital gets a spurt with Natwest and RBS experts

To raise awareness about online and mobile banking and help customers use digital platforms, NatWest and Royal Bank of Scotland (RBS) say they aim to deploy a “TechXpert” at every branch in England, Scotland, and Wales. NatWest is part of the RBS group, and at 1,000 NatWest and 2,000 RBS branches, these experts will help […]

Fintech accelerator round-up: 14 February 2017

You can read about fintech accelerators quickly with our latest round-up. Featuring RBS, BNP Paribas, Ben Franklin Technology Partners and the info on how to apply. Scotland has got its “first” fintech accelerator with the launch set for May. The new hub will be based in Royal Bank of Scotland’s (RBS) Entrepreneurial Spark business centre […]

RBS fails Bank of England stress test

Royal Bank of Scotland (RBS) has failed a Bank of England (BoE) stress test on how it would cope with another financial crisis. Two other banks – Barclays and Standard Chartered – also failed on some measures but do not have to submit revised capital raising plans. The tests were put in place by BoE […]

AI at RBS for TLC

Royal Bank of Scotland (RBS) has installed advanced “human” artificial intelligence (AI) to help its staff answer customer queries. The bank says a two month trial has been “successful “and the AI, known as ‘Luvo’, is to be rolled out more widely to support employees, and perhaps bring some tender loving care (TLC) with it. […]