Salesforce launches CRM/IoT starter kit

Now with IoT

Salesforce is stepping up its internet of things (IoT) game, launching a low-code service to help enterprises get started using IoT to improve customer relationships.

Use the Salesforce Luke… for your retail banking

Salesforce 1

Salesforce has unleashed “Financial Services Cloud for Retail Banking”, a new application that lets bank employees have a “complete view” of their customers and work collaboratively. New features in the application comprise a retail banking data model and console. This includes all customer data – such as bank accounts and personal identification documents – which […]

Salesforce uses AI to anticipate your sentiments and intentions

artificial intelligence

Salesforce has upped its efforts in the artificial intelligence (AI) world, introducing three new features for developers in its continued quest to “democratise” the technology.

Case study: Valley National Bank – cloud atlas

Robert Bardusch, Valley National Bank

Valley National Bank, a $23 billion regional bank holding company headquartered in northern New Jersey, is undertaking a widespread technology refresh to improve customer experience and profitability.

S&P Capital IQ launches Salesforce app

S&P Capital IQ says its new app will

Financial data and analytics specialist S&P Capital IQ has launched a new app on the Salesforce AppExchange designed to enable sales, marketing and other professionals to rapidly identify, research and vet potential new business clients and partners.

Put trust in the cloud says Islamic Bank of Britain COO

Gamil: banks can go further and faster with cloud services

Banks should not be afraid to go further and faster in their adoption of cloud computing, says Mohamed Gamil, chief operating officer at Islamic Bank of Britain.