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One hand clapping for TSB’s new mobile app

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TSB has begun to roll out its new mobile banking app – the first service built by its new Proteo IT platform. It says the app has been built from scratch – with a new user interface. Features include access through fingerprint and one-hand navigation for the most-used transactions. It is available for both AndroidTM […]

TSB turns to First Data for bank portfolio services

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First Data has been appointed by Sabis, the IT arm of Spanish banking group Sabadell, to provide processing and acquiring services across its subsidiary TSB. First Data will migrate TSB’s credit and debit card portfolio onto its FirstVision platform. Additionally, First Data will power TSB’s digital payments and provide merchant acquiring services for money and […]

Banco Sabadell in regtech project with AxiomSL

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Risk management and regulatory reporting software vendor AxiomSL has been selected by Banco Sabadell.

TSB picks Iress for mortgage tech upgrade

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TSB has chosen Iress’ mortgage sales and originations (MSO) solution – with the first deployment due to be rolled out to TSB’s intermediary channel in the summer. Branch, telephony and digital will follow in a phased rollout at unspecified times. Ian Ramsden, mortgages director, TSB, says Iress is a “natural fit to support our technology […]

Lloyds, Halifax and TSB hit with online banking outages

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Customers of Lloyds, Halifax and TSB are unable to access their online accounts after a major outage. Based on Twitter feeds and the website monitoring service, Down Detector, there are problems across the UK. Many Twitter users, no strangers to tedious whinging at the best of times, are saying they can’t access accounts online or […]

Apple Pay comes to UK next month

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Apple Pay will be available in the UK from next month, with eight of the UK’s most established banks and the major credit and debit card networks supporting it – along with Transport for London.

TSB seeks to woo “generation paperless” with online retail banking services

TSB is seeking to rebuild consumer trust

UK bank TSB is emphasising its shift to customer-friendly online services as it seeks to redefine itself in the wake of its split from Lloyds Banking Group last year.

UK mobile banking doubles in a year

Mobile banking has doubled in the UK

UK consumers have doubled the amount of transactions they make on their mobile phones over the last year, according to new figures released by the BBA.

TSB to boost ATM network by 10%

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TSB is increasing the size of its ATM estate by more than 10% as it works to transform its retail banking network in the wake of its de-merger from Lloyds Banking Group last year.

HSBC losing out in UK account switching battle

HSBC is losing more customers than other UK banks

HSBC has lost more customers since the introduction of the UK’s account switching service than any other major retail bank, according to figures published by advisory firm TNS.

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