TSBRSS

TSB picks Iress for mortgage tech upgrade

TSB 1

TSB has chosen Iress’ mortgage sales and originations (MSO) solution – with the first deployment due to be rolled out to TSB’s intermediary channel in the summer. Branch, telephony and digital will follow in a phased rollout at unspecified times. Ian Ramsden, mortgages director, TSB, says Iress is a “natural fit to support our technology […]

Lloyds, Halifax and TSB hit with online banking outages

UK flag

Customers of Lloyds, Halifax and TSB are unable to access their online accounts after a major outage. Based on Twitter feeds and the website monitoring service, Down Detector, there are problems across the UK. Many Twitter users, no strangers to tedious whinging at the best of times, are saying they can’t access accounts online or […]

Apple Pay comes to UK next month

Apple-Pay-HSBC

Apple Pay will be available in the UK from next month, with eight of the UK’s most established banks and the major credit and debit card networks supporting it – along with Transport for London.

TSB seeks to woo “generation paperless” with online retail banking services

TSB is seeking to rebuild consumer trust

UK bank TSB is emphasising its shift to customer-friendly online services as it seeks to redefine itself in the wake of its split from Lloyds Banking Group last year.

UK mobile banking doubles in a year

Mobile banking has doubled in the UK

UK consumers have doubled the amount of transactions they make on their mobile phones over the last year, according to new figures released by the BBA.

TSB to boost ATM network by 10%

TSB-new-logo-2014

TSB is increasing the size of its ATM estate by more than 10% as it works to transform its retail banking network in the wake of its de-merger from Lloyds Banking Group last year.

HSBC losing out in UK account switching battle

HSBC is losing more customers than other UK banks

HSBC has lost more customers since the introduction of the UK’s account switching service than any other major retail bank, according to figures published by advisory firm TNS.

HSBC and Lloyds losing in switching stakes

Santander, Halifax and Nationwide are winning the most new customers, according to TNS

Santander, Nationwide and Halifax have gained the most from the UK’s account switching service, while traditional banking names Barclays, HSBC Lloyds & TSB and NatWest have lost out, according to new figures released by advisory firm TNS.

Plan (TS)B back on as Co-op pulls out of Lloyds branch purchase

The TSB brand will be hived off and floated as a new entity

Lloyds Banking Group says it is well advanced in plans for the separation of branches that it had hoped to sell to Co-op Bank in compliance with a European Commission ruling following the state aid it was given by the UK government.

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