UXRSS

Sibos 2017: embrace the change or get out of the way!

Sibos 2017 - UX panel

At today’s (18 October) panel discussion at Sibos, user experience (UX) and organisational culture were put to the fore. What does it take to create a simple yet meaningful UX? And what role does an organisational culture play in it?

Getting to experience thinking

Richard Dalton, Capital One

“We’ve got a great idea we think you’re going to love.” Despite its manifest flaws, this is the approach that has long dominated the development of new products and services. While introducing products that people love is an exemplary goal, real omniscience has proven to be distressingly rare.

The Monday mindset: 31 July 2017

ux - fot 1

Fintech zeitgeist! Every Monday, we might look back at last week; look ahead to this week; share a few thoughts (our own or others); or discuss anything that catches our eye. This week, Soumik Roy, a digital marketing and technology specialist, brings us his perspective from within India – and all about the UI and […]

Will 2017 be the year financial services improve their UX?

Mark Lusted, Dock9

2016 has been a big year for user experience (UX). The web, as a whole, became easier to use, apps became more intuitive, and services became a lot more engaging and purposeful. But could the same be said for financial services? Perhaps…

How emerging banks are changing the banking experience

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Consumers and businesses alike will often consider a company’s reputation before entering an agreement with them. After all, why would anyone choose an organisation which has history of letting its customers down, over another with a spotless track record? It’s unsurprising then that once the reputation of traditional banks in the UK was tarnished by […]

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