Industry Comment


AI is on!

Implementation of first uses cases around real-time contextual added-value banking notifications and offers to make their appearance in 2018.

Don’t fear the rise of the robots

With wildly conflicting views from experts on the topic, and given that most of us had our first interaction with artificial intelligence whilst watching The Terminator, it isn’t hugely surprising that there is a fear of the rise of the robots.

Virtual branching: how disruptive innovations are changing financial services

The ability to blend artificial intelligence (AI) and human interaction should resonate strongly with financial service organisations due to their need to be highly targeted and responsive. When you provide the right service to a consumer at the right time, you can affect their behaviour and give them the push needed to complete the purchase.