NCR buys uGenius for video banking tools
ATM maker NCR has acquired US-based uGenius Technology, a firm specialising in video banking software.
uGenius will continue to develop its APTRA interactive teller solution, which is designed to let consumers conduct remote, assisted-teller transactions over an ATM, speaking with a live teller who has control of the machine. NCR plans to begin pilots for APTRA interactive teller with top-ten US banks in the first half of this year.
In 2011, NCR and uGenius collaborated to build an ATM that lets consumers in the US talk and bank with a live remote teller. The plan is to help banks provide a face-to-face banking service for longer hours, using remote services.
“Remote assisted service is proving to help financial institutions grow revenues while at the same time reduce their operating and real estate costs,” said Peter Leav, executive vice president at NCR. “By acquiring uGenius, we are delivering against our corporate strategy of innovating for our customers and reinventing NCR as a software-driven business.”