People on the Move: Tiffani Montez, Aite Group
Financial services research and advisory firm Aite Group has hired Tiffani Montez as a senior analyst in its retail banking and payments practice, where her research will span card issuance for prepaid, credit and debit cards. Montez has more than 20 years of experience in strategic planning, strategic execution and consumer experience design. Prior to joining Aite, she held executive-level positions at Wells Fargo, building digital experiences for product groups such as home lending, personal credit, wealth, brokerage and retirement. She also has served as a principal analyst at Forrester Research, covering topics including mobile banking, digital financial management, multichannel banking, and next-generation sales strategies. Most recently, Montez was the vice president of operations at Terafina, helping banks and credit unions transform their customer experience through an omnichannel strategy.