BDO Unibank outsources IT services to Fiserv
Philippines-based BDO Unibank has signed a contract with its long-standing tech provider Fiserv for managed services support of the bank’s IT initiatives.
BDO Unibank has been using a range of Fiserv’s systems for many years, including Signature for core processing, Teller for the front-end teller operations, and the Communicator enterprise framework solution. With the new agreement, Fiserv says it will now “provide expertise for IT projects, analysis and testing of systems and process, and employee training”.
Enrico Hernandez, SVP for IT development at BDO Unibank, compliments Fiserv on its “high-quality support of the core banking platform and surround solutions”. The extension of the tie-up with Fiserv will enable the bank to focus its resources on growth initiatives and improving customer service.
BDO Unibank is among the largest banking players in the Philippines. It has grown over the last decade via numerous mergers and acquisitions, including Equitable PCI Bank, The Real Bank (thrift bank), One Network Bank (the country’s largest rural bank) and the local operations of GE Money, Santander, Citibank and Deutsche Bank.