Bank of Sydney in online and mobile banking tech revamp with Fiserv
Bank of Sydney has completed its search for a new digital channels software provider – the winner of its tender is Fiserv.
Fiserv says the bank will implement DigitalAccess, “an end-to-end omnichannel solution hosted in a cloud environment, to support all online and mobile applications, infrastructure, and services offered by Bank of Sydney”.
As mentioned above, Fiserv was chosen in a competitive process – the bank was looking to replace its existing platform.
At the back office, DigitalAccess will integrate with Bank of Sydney’s core banking system, Signature (also supplied by Fiserv).
For treasury and capital markets (TCM), the bank uses the Ambit Treasury Management system from FIS/Sungard, Banking Technology understands.
“Our customers are increasingly tech-savvy, globally connected and mobile. They want efficient and convenient ways to bank at their fingertips,” states Miltos Michaelas, Bank of Sydney CEO.
Michaelas says the bank opted for Fiserv as it is “a proven technology provider” that offered “a flexible solution” that could “grow” with the bank.
Bank of Sydney is a subsidiary of Bank of Beirut. Until May 2013, it was known as Beirut Hellenic Bank. The bank operates in Sydney, Melbourne and Adelaide. It offers consumer and business banking products and services.