White paper: digital trust is transforming online and mobile banking
One of the biggest challenges they come up against in this pursuit is how to balance customer experience and security. In other words, implementing a framework that accounts for all the necessary safeguards while also ensuring a frictionless digital experience.
Make no mistake about it. This transformation — philosophically and practically — is all about achieving the highest customer adoption rates. As a bank you want to ensure that the consumers of your products and services not only get through the process in a way that’s easy and straightforward, but also with all the necessary security checks and balances in place so the underlying
transactions are secure.
As this whitepaper by Vasco suggests, that element of trust is integral to a bank’s ongoing digital transformation initiatives.
Read the whitepaper here.