Fujitsu bags Lowell contract worth €60m
Fujitsu has bagged a new major contract from credit management services firm Lowell, which will span six years and is worth €60 million.
Lowell is one of the largest credit management companies in Europe, and says its mission is “to make credit work better for all”. It operates in the UK, Germany, Austria, Switzerland, Denmark, Norway, Finland, Sweden and Estonia.
Through this deal, Fujitsu explains, Lowell aims to accelerate its growth, and to industrialise and standardise its IT operating model across six European countries (Denmark, Estonia, Finland, Norway, Sweden and the UK).
This agreement is part of Lowell’s strategy to utilise digital technologies such as robotics and artificial intelligence (AI), and to prepare for entering new markets and segments.
“Fujitsu particularly impressed us by really getting to grips with our business and highlighting the opportunity for Lowell to rethink our operating model to take advantage of our increasing scale,” says Gary Edwards, group CIO at Lowell. He highlights the “greater savings, flexibility and agility” that the new solution brings.
The contract includes an international service desk providing English and Nordic language support and service automation via Fujitsu’s AI-based “Social Command Centre”, digital workplace managed services and networks, LAN and applications operations support.
Also, deploying Fujitsu’s VMware-based Managed Private Cloud Services will enable Lowell “to create a hybrid IT environment with the flexibility and control necessary for consumption-based rapid provisioning of virtual machines”, according to Fujitsu. “This approach uses a utility-based compute, memory and storage model and the ability to layer on additional managed services,” it explains.
Just recently, AEON Credit Service and Fujitsu began a field trial of a cardless payment system using Fujitsu’s palm vein biometric authentication technology.