N26 and Rasa to launch extra languages and features for its chatbot
German challenger bank N26 seems to be about to launch its chatbot in in two more languages besides English, as well as features beyond information sharing, through its collaboration with Rasa, the open source chatbot.
N26’s chatbot is already live in English in both Facebook and Salesforce.
The bank’s COO, Martin Schilling, says in a LinkedIn post: “We know of a bank which has deployed 200 developers for two years to get a chat bot live. It took an N26 team of ten colleagues five months to get our chatbot live in English.”
According to Schilling, chief data officer Gino Cordt showed a very early internal version two weeks after the team started working on it. Eight weeks later N26’s chatbot was live on Facebook.
Schilling says that “open source chatbot frameworks really boost development speed – Rasa rocks”.
N26 recently entered the UK market with its beta launch.