Interviews


Executive Profile: One on One with Richard Steggall, Urban FT

Richard Steggall didn’t even set foot in the U.S. until he was approaching 30. So, what prompted the native Aussie by way of London to set up a fintech shop in New York—first as Waspit, then as Urban FT, the SaaS-based digital payments platform he now heads? It was, of course, American optimism.

Q&A with Andrew Buckley, Mastercard

When the self-described skeptic took over as global head of prepaid for Mastercard earlier this year, Andrew Buckley wasn’t quite convinced that the opportunities ahead were worthy of all the hype. Five months later and he’s among the converted, preaching the gospel of democratization—not just of payments but of innovation.

Compliance Titans: Craig James, Neopay

Craig James, founder and CEO of compliance consultancy Neopay, views compliance like a chess match—you have to know the board better than everyone else, so nothing surprises you.

Interview: Daniel Schreiber, co-founder and CEO of Lemonade

Ask most people about their experience with insurance, grudge purchase par excellence, and they’ll say it leaves a bitter taste in the mouth. Enter Lemonade, the New York-based insurtech combining the power of artificial intelligence (AI) and an approach founded on behavioural economics and customer centricity to offer homeowners and renters protection with a difference.

Compliance Titans: Jani Gode, Payoneer

Jani Gode’s knowledge of payments compliance reaches to parts of the globe that are about as far away from the small Minnesota farm where she grew up as you can get. Gode leads the global compliance program as chief compliance officer at Payoneer, an online payments company founded in 2005 that enables businesses to send and receive cross-border payments.

Compliance Titans: Margo Hirsch Strahlberg, U.S. Bank

If Margo Hirsch Strahlberg, prepaid compliance risk management specialist at U.S. Bank, isn’t managing responsibilities at home or work, she tries to steal time away to hit the gym. “I’ve incorporated more weight lifting into my routine,” she says. “My goal is to dead-lift a few copies of the CFPB’s prepaid accounts rule.”

Exclusive interview: Luis Uguina, Macquarie

Everyone loves a dreamer, except in the world of banking – where digital aspirations are swiftly cut down to size by the reality of legacy systems. That is until Luis Uguina, chief digital officer for Macquarie’s Banking and Financial Services Group, comes along and challenges everything you thought you knew about banks’ digital offerings.

Interview: Oliver Hughes, Tinkoff Bank

In an exclusive interview, Oliver Hughes, CEO of Russia’s Tinkoff Bank, talks about its online financial supermarket, maintaining momentum, and how US and UK banks can be occasionally underwhelming.

Q&A with Walt Granville, Cachet Financial Solutions

No more “one and done.” That’s central to Cachet Financial Solutions’ mission for its prepaid clients and was the impetus for platform upgrades that were nearly a year in the making. Paybefore spoke with Walt Granville, senior vice president of mobile innovation, about what’s resonating with clients and how Cachet is using optimized mobile apps to help them fight churn.

Interview: Kyle Ferguson, Fraedom’s CEO – on the road to Fraedom

Payments technology and expense management specialist Fraedom is on the journey to tap into the $110 trillion B2B market opportunity that remains untapped today. “If the technology is both powerful and intuitive, people will use it,” states Kyle Ferguson, Fraedom’s CEO.

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